CN

SERVICE CENTER

Professional team

The company has a group of experienced, professional and dedicated after-sales service personnel. Service engineers have accumulated rich experience in equipment operation, replacement of spare parts, and equipment maintenance.

Free training

Jiuheng Optoelectronics Headquarters provides regular or irregular free technical training and provides free basic board and lodging.

Quick response

Free replacement parts and services during the warranty period, and after receiving the fault information, respond within two hours, and the maintenance personnel will arrive on site within 48 hours.

Regular inspection

Regardless of whether it is within the warranty period, we will provide an on-site inspection once a year to solve the problem in the bud;

Lifetime technical support

Provide life-long maintenance services for the products provided, and provide equipment-related daily consultation and guidance at any time;

Information service

According to the characteristics of the product, the maintenance requirements of the equipment will be notified and reminded at different times to protect your equipment.

online service

If you have any questions during the use of the equipment, you can contact us by phone or online customer service; you can also leave a message to me, and we will contact you as soon as possible to solve your problem.

Extended warranty service

On-site maintenance twice a year to extend the life of your equipment and create maximum benefits for you;